The best thing about the Ring camera is that you will receive a notification if it detects something. And then, you can click the notification to check who’s at your door or the things the camera detected.Unfortunately, some people have faced an issue related to ring doorbell not ringing on iPhone. This problem is stressful. Therefore, you have to seek help right away. What can you do to solve ring doorbell not notifying iPhone? You can do a few things that we will discuss below. Hence, continue reading!
Note- we are not going to jump right into solutions. Instead, we’ll begin by discussing in-depth details.
Steps to activate ring notifications on iPhone
To activate Ring notification, you have to configure it on iOS. To configure it, you have to install the app, add an account, and then, activate. Here are the steps to activate Ring notification:
Step 1: Click the App settings
Step 2: Go down until you spot Ring
Step 3: Click the menu> click on the notification. The recommendation will be to toggle in all the notification enabled.
Step 4: Check whether they are in green
Step 5: Select a preferred alert style.
Once you are done with these steps, you will receive notifications to your phone. You should remember two things. First of all, you have to click on the notification to see it. Second of all, if you don’t give access to Ring app to control your microphone, you will not be able to get the best out of the product.
Fix the problem of ring notification not working on iPhone
If you have done everything perfectly, you will receive notifications hassle-freely. However, if the ring doorbell no sound on phone, you have to seek help. This is when troubleshooting is required. Here are the steps to follow:
Check the Internet Connection
Without the Internet connection, you will not receive a notification. Therefore, the problem with the Internet connection can be one of the reasons. So, you can check whether there are any issues with the router or modem.
Find whether there is a steady connection by accessing the live stream of Ring device. If yes, the conclusion is that the problem is with the modem or router, not the WiFi network.
You can reset the modem or router to solve this problem. You would have got a user manual guide, so follow the steps to reset the modem or the router. Or you can use Google.
Cross-check the App Settings of Ring
As humans, forgetfulness is common. Therefore, sometimes you wouldn’t have enabled the Ring notification, yet you remember as if you did. This is common when there is another device for notifications. For example, you would have activated it on iPad, but not iPhone, and this could be one of the reasons. Thus, check the app settings to ensure you have done it correctly.
Step 1: Click the Ring App settings
Step 2: Go to device Settings
Step 3: Click the Motion Alerts and Ring Alerts to blue.
Now, double-check your internet connection. And then, do the following:
Step 1: Click the Ring App> go to the Device Health menu.
Step 2: Check the signal strength and ensure it’s good.
Activate Motion Zones Perfectly
However, there is some ring device that needs the user to activate Motion Zones perfectly. If you want to do it, you have to do the following:
- Click Ring App
- Select the device
- Move to Motion Settings
- Click Motion Zones
- Add Motion Zone and then, follow the in-app instructions.OR you can uninstall the app and install it once again.
Enable the ‘Do Not Disturb’ option
You might be having issues from Apple so that the notification center might be the reason. Therefore, what you can do is enable the ‘Do Not Disturb’ option.
- And, go to notification center
- Find Ring notification
- Swipe right-to-left
- Click Manage
- Click Delivery Prominently
Another thing you can do is to deactivate receiving notifications to your Apple watch. Then, you will not have any interference with receiving notifications to your phone.
Additional tips to fix the problem of ring notification not working on iPhone
- Check whether you have the latest iOS version on your phone. You can check this by clicking Settings > General > Software Update.
- Try to do a soft reset. To do this, you need to get in touch with Apple’s support document as it differs.
- Reset the network settings. When trying this tip, you should write the WiFi name and password, in case you don’t know. Then, follow these: Settings > General > Reset
- If you can’t solve the problem after trying all these solutions, what you can do is full reset. Of course, you will be risking iPhone data. Therefore, back up your phone to iCloud or iTunes.
If you still can’t troubleshoot the issue after trying all these solutions, you have to get help from the Ring’s customer support center. They might provide help to replace or fix the issue. We hope our tips are helpful and you would be able to solve the issue without needing customer support center’s help!